Clinical Account Executive - North New Jersey/New York City - Biosense Webster, inc.

$96,000 - $149,500/Yr

Johnson & Johnson

Full-time - Mid Level

Chemical Manufacturing

About the position

The Clinical Account Executive (CAE) role at Johnson & Johnson's Biosense division is focused on increasing market share growth in targeted accounts within a 12-month period. The CAE will provide technical and clinical product support to healthcare providers, ensuring the successful adoption of the CARTO® 3 System and other BWI products. This position requires extensive travel and collaboration with various stakeholders to achieve business objectives and enhance customer relationships.

Responsibilities

• Increase market share growth in targeted accounts within a 12-month period.
• Train local Clinical Account Specialists (CAS) after account conversion for seamless transition.
• Provide technical and clinical product support to healthcare providers.
• Achieve key business metrics by executing the company's strategies and tactics.
• Build and maintain relationships in non-Biosense Webster accounts to increase market share of BWI products.
• Partner with Territory Managers and Program Manager to align activities with business objectives.
• Develop and execute an account business plan in collaboration with Marketing and Area Director.
• Assess customer needs and establish an adoption plan for CARTO® 3 System.
• Provide expert clinical product and technical assistance to physicians and EP Lab Staff.
• Educate customers on BWI products and optimize effective usage through training.
• Identify potential sales opportunities using consultative selling techniques.
• Maximize customer case support capability through planning and scheduling.
• Drive collaboration and maintain communication with local team and support staff.
• Develop and share best practices with US Field Sales and Service colleagues.
• Grow customer relationships within and beyond the EP lab, including physicians and hospital staff.
• Stay current on company products and relevant scientific literature.
• Maintain composure and problem-solving focus during stressful interactions.
• Mentor new BWI commercial team members as requested.
• Manage account documentation, compliance training, and expense reporting.

Requirements

• A minimum of a Bachelor's degree, OR 4 years of relevant professional/military work experience.
• A minimum of 2 years of clinical or technical work experience in a patient care or hospital environment, OR completion of the Company's ACAS program.
• Proven track record of building business and increasing market share through commercial execution.
• Valid driver's license issued in the United States.
• Advanced clinical knowledge of cardiac ablation and cardio imaging, and technical knowledge of EP technology.
• Ability to travel up to 80% overnight locally, regionally, and nationally.

Nice-to-haves

• Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
• Industry certifications such as CEPS (IBHRE), RCES/RCIS.
• Experience with complex technical systems in a critical patient care setting.
• Effective communicator with co-workers and patient care team.
• Self-starter who performs well with autonomy in a dynamic environment.
• Problem solver who can think critically in high-pressure situations.
• Ability to translate large amounts of data into actionable insights.
• Hunger for learning and building new skills.

Benefits

• Competitive base pay range of $96,000 to $149,500.
• Participation in a sales incentive compensation program.
• Eligibility for a company car or car allowance through the Company's Fleet program.