Clinical Account Executive Reno, NV - Biosense Webster, Inc

$96,000 - $148,000/Yr

Johnson & Johnson - Reno, NV

Full-time - Mid Level

Reno, NV

Chemical Manufacturing

About the position

The Clinical Account Executive (CAE) role at Johnson & Johnson's Biosense Webster division is focused on driving market share growth for innovative medical technologies in targeted accounts. This position requires a blend of technical expertise and sales acumen, as the CAE will provide clinical product support, train healthcare providers, and develop strategic business plans to enhance the adoption of the CARTO® 3 System and other BWI products. The role involves significant travel and collaboration with various stakeholders to achieve business objectives and ensure seamless transitions post-account conversion.

Responsibilities

• Increase market share growth in targeted accounts within a 12-month period.
• Train local Clinical Account Specialists (CAS) after account conversion.
• Provide technical and clinical product support to healthcare providers.
• Achieve key business metrics by executing company strategies and tactics.
• Build and maintain relationships in non-Biosense Webster accounts.
• Partner with Territory Managers and Program Manager to align activities with business objectives.
• Develop and execute an account business plan with Marketing and Area Director.
• Assess customer needs and establish an adoption plan for CARTO® 3 System.
• Provide expert clinical product and technical assistance during case procedures.
• Educate customers on BWI products and optimize their usage.
• Identify potential sales opportunities using consultative selling techniques.
• Maximize customer case support through planning and scheduling.
• Drive collaboration and maintain communication with local teams and partners.
• Develop and share best practices with US Field Sales and Service colleagues.
• Grow customer relationships within and beyond the EP lab.
• Stay current on product instructions, best practices, and scientific literature.
• Respond to requests from customers and manage account documentation.

Requirements

• A minimum of a Bachelor's degree, OR 4 years of relevant professional/military work experience.
• A minimum of 2 years of clinical or technical work experience in a patient care or hospital environment, OR completion of the Company's ACAS program.
• Proven track record of building business and increasing market share through commercial execution.
• Valid driver's license issued in the United States.
• Advanced clinical knowledge of cardiac ablation and cardio imaging.
• Technical knowledge of EP technology and the business landscape.
• Ability to travel up to 80% overnight locally, regionally, and nationally.

Nice-to-haves

• Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
• Industry certifications such as CEPS (IBHRE), RCES/RCIS.
• Experience with complex technical systems in critical patient care settings.
• Effective communicator with all levels of patient care team.
• Self-starter who performs well with autonomy.
• Problem solver in high-pressure environments.
• Ability to translate large amounts of data into actionable insights.
• Hunger for learning and building new skills.

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• 401(k) retirement plan and savings plan.
• Long-term incentive program participation.
• Vacation - up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year.
• Holiday pay, including Floating Holidays - up to 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.