Clinical Account Manager - Cincinnati, Indianapolis, or Louisville

$100,000 - $110,000/Yr

TIDI Products - Neenah, WI

Full-time - Mid Level

Neenah, WI

Miscellaneous Manufacturing

About the position

We are hiring a Clinical Account Manager for the Mid Atlantic Region! Ideally, the candidate will live in Cincinnati, Indianapolis, or Louisville. The Clinical Account Manager (CAM) will partner with the Patient Safety Territory Manager (TM) to support overall customer needs. This is a sales and support resource with in-person and remote responsibilities. The CAM will own time-intensive fulfilment activities across account segments including but not limited to installation, training/education and driving product compliance. The CAM will support the TM with landing new accounts and identifying cross/up sell opportunities with current customers.

Responsibilities

• Primary customer contact for product training, education and installation.
• Collaborate with Territory Manager on ongoing customer support.
• Engage with customers to drive compliance and identify new business opportunities.
• Partner with Territory Managers to pursue new business opportunities and alert them of any risks, concerns or threats to the business.
• Actively pursue new business opportunities via the setting of personal appointments and meeting with key decision makers including purchasing departments, clinicians and others that can have an impact on the sales process.
• Manage territory pipeline using CRM (Salesforce) consistently to ensure a healthy sales pipeline centered around key sales priorities.
• Manage customer expectations through a 3-6 month sales cycle.
• Create and manage new and existing customer contracts for capital equipment and disposable products.
• Attend and participate in national and regional meetings and training events.
• Utilize and maintain the company's sales metric programs, territory plans, account profiles.
• Supports the Territory Manager in achieving or exceeding Sales Budget for Territory (quota).
• Demonstrate and actively support TIDI Products True North, Mission, Core Values and Guiding Principles.

Requirements

• Bachelor's degree
• Ability to achieve credentialing through Vendormate and other Vendor Credentialing agencies.
• Ability to conduct presentations, training, and evaluations to educate clinicians on TIDI Patient Safety products.
• Ability to develop and execute on complex and time-intensive education and installation plans.
• Ability to uncover needs, generate demand, develop relationships, develop customer solutions, persuade & negotiate.
• Knowledge of TIDI's Patient Safety products, value proposition and application, and ability to properly articulate it to customer.
• Ability to travel up to 75% of time.
• Ability to effectively, responsively, and proactively communicate with assigned customers and Territory Managers.

Benefits

• Medical, dental, and vision plans
• 401(k) with employer matching contributions
• Life insurance
• Paid time off
• Tuition reimbursement
• Paid sick leave in accordance with applicable law