Unclassified - Shawnee, KS
posted 2 months ago
In this role, you will be assigned a portfolio of projects for which you will serve as the clinical leader. Your primary responsibility will be to work closely with the clinical consultants assigned to each project in your portfolio, ensuring successful clinical adoption of Philips solutions and addressing customer inquiries or issues related to specific clinical domains or applications. You will lead team members in managing project deliverables, ensuring that all tasks are completed effectively and on time. You will participate in the development of new solutions, whether they are services or product functionalities, and ensure that Philips solutions are adopted successfully in clinical settings. As a consultative partner, you will guide customers throughout the solution delivery and implementation process, facilitating a smooth and effective transition. This includes analyzing the customer's existing workflow, managing change within the clinical or operational environment, and establishing a comprehensive training plan to ensure a seamless transition of the solution to the customer. Your role will also involve configuring or managing the configuration of Philips solutions to align with the operational workflow in the customer's environment. You will guide customers in system testing, clinical integration, and the introduction of new functionalities of Philips solutions. Additionally, you will coach and educate customers on navigating complex situations involving multiple solutions, sharing clinical best practices across the organization to foster a culture of learning and collaboration. You will lead and assist with the day-to-day activities of the project team and act as a Subject Matter Expert (SME), collaborating closely with Product Management to define future product enhancements.