Relief Mental Health Consultants, PLLC - Orland Park, IL

posted about 2 months ago

Full-time - Entry Level
Orland Park, IL
1-10 employees

About the position

The Clinical Assistant at Relief Mental Health plays a vital role in supporting mental health providers by performing essential patient care tasks, including taking vital signs and conducting point-of-care testing. This position requires a compassionate individual who is detail-oriented and eager to assist patients and their families, ensuring a high standard of care and compliance with healthcare regulations.

Responsibilities

  • Greet and assist visitors and patients when they arrive at the office
  • Review all patient paperwork and mental health assessments
  • Assist with phone calls from patients
  • Coordinate daily administrative activities, including scheduling and entering patient data in the EHR system
  • Patient check-in and check-out, rooming patients, and maintaining patient medical records
  • Preparation and upkeep of exam and treatment rooms
  • Obtain and record patient medical histories, test results, and other information for medical records
  • Assist providers with performing basic vital signs and point of care testing
  • Assist providers with pharmacy calls regarding prescription questions and issues
  • Assist in prior authorizations for medications
  • Print and fax documents as needed
  • Follow office workflow procedures to ensure maximum efficiency
  • Deliver compassionate support and assistance to patients and families
  • Ensure compliance with all health care regulations, including HIPAA

Requirements

  • High School diploma or GED
  • Medical Assistant Certification or equivalent experience
  • Familiarity with electronic medical health care record system preferred, not required

Nice-to-haves

  • Phlebotomy experience preferred but not required
  • Previous experience with EHR systems - Kareo is a plus
  • Previous experience with Google Drive
  • Excellent interpersonal, organizational, and customer service skills
  • Extremely detail-oriented and organized

Benefits

  • Competitive 401K plan
  • Partnership with Lifetime Fitness
  • Health Insurance (Medical, Dental and Vision)
  • FSA and Dependent Care FSA
  • Short Term Disability
  • Tuition Reimbursement
  • Paid time off
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