Clinical Data Entry Operator

Natera - San Carlos, CA

Full-time - Entry Level

San Carlos, CA

Ambulatory Health Care Services

About the position

Natera is seeking a Clinical Data Entry Operator I to join its operations team. This role involves performing data entry tasks with high accuracy and efficiency, ensuring compliance with standard operating procedures (SOP) and maintaining patient confidentiality. The position requires attention to detail and the ability to work with sensitive health information.

Responsibilities

• Perform data entry for a specific product and case type with high accuracy and efficiency.
• QC information provided in laboratory information system (LIMS) to ensure proper accessioning.
• Accurately enter patient data into the Laboratory Inventory Management System (LIMS).
• Ensure that the information in LIMS is up-to-date.
• Ensure that all paperwork provided belongs to the patient.
• Add clear notes and holds to identify & flag missing/discrepant information.
• Communicate electronically with various internal departments.
• Expected to work holidays, if required to meet department SLA.
• Protect patient health information (PHI) at all times to ensure compliance with HIPAA and privacy policies.
• Maintain familiarity with standard operating procedures (SOP) and quality standards determined by the clinical laboratory.
• Complete training relating to HIPAA/PHI privacy and maintain current status on Natera training requirements.
• Perform other duties as assigned.

Requirements

• BS/BA degree (preferred)
• High School diploma required
• Previous computer experience is required.
• Typing speed of at least 45 wpm with high accuracy.
• Ability to perform required duties with a high degree of accuracy and attention to detail.
• Good oral and written communication skills including excellent knowledge of correct spelling, grammar, and punctuation.
• Organization skills with an ability to stay focused on assigned tasks.
• Effective critical thinking skills and the ability to use good judgment.

Nice-to-haves

• Experience with LIMS
• Familiarity with medical terminology
• Problem analysis and problem solving
• Data collection and maintenance
• Previous industry experience
• Previous data entry experience

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401k benefits.
• Commuter benefits.
• Generous employee referral program.