About the position
The position supports the training and education of employees based in company facilities and programs within an assigned geographical area. The role involves delivering standardized, competency-based training and development programs, including new employee orientation, preceptor training, facility-specific in-services, and clinical, quality, and customer service training programs. The primary goal is to promote quality patient care and achieve area, regional, and enterprise-wide initiatives and goals. The position emphasizes collaboration with operational and clinical leaders to ensure that quality patient care is provided to dialysis patients. The individual will facilitate and implement a world-class dialysis training program, empowering and promoting a culture of lifelong learning through professional programs, coaching, and available technologies. The role requires the development of competency and skills to educate personnel in all chronic kidney disease treatment programs, focusing on achieving a culture of patient safety and clinical quality goals. The position also involves utilizing appropriate educational venues and generational learning techniques to deliver, support, and evaluate training effectively. Additionally, the role includes maintaining open and effective communication with internal and external customers, such as company management, facility teams, government agencies, physicians, and hospitals. The individual will demonstrate leadership competencies, excellent communication, customer service, continuous quality improvement, relationship development, critical thinking, team building, motivating employees, performance management, and decision-making skills. The position requires the individual to support metric/KPI programs with timely and complete data documentation, reporting, and ongoing quality improvement processes.
Responsibilities
- Deliver standardized, competency-based training and development programs including new employee orientation and preceptor training.
- Facilitate and implement a world-class dialysis training program.
- Collaborate with operational and clinical leaders to ensure quality patient care is provided to dialysis patients.
- Develop competency and skills to educate personnel in all chronic kidney disease treatment programs.
- Utilize appropriate educational venues and generational learning techniques to deliver and evaluate training.
- Maintain open and effective communication with internal and external customers.
- Support metric/KPI programs with timely and complete data documentation and reporting.
- Empower and promote a culture of lifelong learning through professional programs and coaching.
Requirements
- Associate or Bachelor's degree from an accredited School of Nursing.
- Current appropriate RN state licensure in primary state of residence.
- Minimum 1-year dialysis experience as a Registered Nurse.
- Successful completion and maintenance of CPR BLS Certification.
- Must meet the practice requirements in the state of employment.
Nice-to-haves
- Advanced degree BSN or MSN (preferred).
- CDN or CNN certification (preferred) or must attain within 18 months of employment.
