Clinical EHR Training Associate

Privia Health • Tampa, FL

372d • $68,000 - $85,000 • Remote

About The Position

The Training Associate facilitates in-person and webinar-based training programs for Care Center providers and staff. Our training program sets Care Centers up for success in daily practice operations and population health initiatives using the electronic health record. In addition, the Training Associate serves as a resource to colleagues and care centers in an expert capacity for clinical workflows.

Requirements

• Experience in a healthcare setting with an electronic health record or practice management system required
• Must have familiarity with extended medical terminology
• Must demonstrate excellent communication, presentation organizational, and time management skills
• Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines
• Ability to work in a very fast-paced and changing work environment
• Must comply with HIPAA rules and regulations
• Must have a valid drivers license and have a reliable form of transportation
• Must be able to be in a stationary position for extended periods of time

Nice To Haves

• Experience with athenahealth is preferred
• Bachelor's degree in Nursing or similar field preferred

Responsibilities

• Delivers virtual and on-site training to providers, clinical staff, and administrative staff focused on efficiency, delegation, and population health initiatives
• Customizes best practice curriculum based on workflow assessment findings and unique needs of a Care Center's provider and staff
• Ensures that training is scheduled and delivered on-time and monitors completion of e-learning modules
• Coordinate and participate in project planning and strategy meetings
• Leverages reporting of key metrics to identify providers and care centers in need of additional training
• Works collaboratively with Implementation, Operations and other internal team members to accomplish goals
• Works collaboratively with and serves as an athenahealth SME for other Privia teams around clinical workflows
• Provides excellent customer service through creative problem solving and follow through
• Present information, both in person and remotely, to audiences ranging from individuals to small and large groups
• Troubleshot EHR related Customer Service inquiries
• Other duties as assigned

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Pet insurance
• 401K
• Paid time off
• Wellness programs
• Annual bonus targeted at 15%
• Restricted stock units

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees