Clinical Engineering IT Technician

$80,000 - $121,000/Yr

TRIMEDX - Pensacola, FL

Full-time - Entry Level

Pensacola, FL

Repair and Maintenance

About the position

The Clinical Engineering - IT Technician at TRIMEDX plays a crucial role in supporting the operations of the Clinical Engineering Department, focusing on the integration and management of medical equipment IT systems. This position involves collaborating with clinical leadership and IT teams to ensure seamless integration of medical devices with hospital electronic medical records, troubleshooting issues, and managing connected device inventories. The technician will also provide training, support, and maintenance for clinical equipment systems, ensuring compliance with security practices and operational workflows.

Responsibilities

• Work with clinical leadership, nursing staff, client IT, integration experts, and vendors on design, development, testing, implementation, and support of medical device integration with hospital electronic medical records.
• Troubleshoot and resolve issues with medical device integration points and facilitate the resending and/or correction of data and reports in hospital EMR.
• Collaborate with vendors, client IT, and networking groups on the design and improvements to the networking environment for Clinical Engineering-supported systems and servers.
• Provide full life-cycle support on all integrated Medical Equipment within the hospital system.
• Support, monitor, and manage the Connected Device Inventory.
• Provide professional expertise, guidance, and assistance related to networked and/or integrated medical devices or systems in the area of Clinical Engineering-IT (CE CYBER) Systems and CDI.
• Promote maintenance and repairs on production medical device systems across the Client's healthcare enterprise.
• Troubleshoot medical equipment and/or MDI hardware and software to ensure data connections.
• Set up and configure CDI interface hardware for use in the production CDI environment.
• Provide remote support for network issues and escalate issues appropriately to CE, HIT, and/or vendors.

Requirements

• Must possess a two-year Associates Degree or equivalent experience/degree, preferably in Electronics or Biomedical Equipment Technology.
• Prior experience in the support and service of medical equipment and systems is required.
• Formal clinical equipment make/model specific manufacturer and/or aftermarket training required.
• Strong working knowledge of electronics, anatomy, physiology, medical terminology, regulatory guidelines, and biomedical principles.
• Operational knowledge of medical device technology, networking technologies, and communications protocols used in healthcare.

Nice-to-haves

• An additional associates or bachelor's degree in Information Systems is highly desired.
• Networking, Security, SysAdmin or other relevant certifications strongly preferred.

Benefits

• Health insurance
• 401k retirement plan
• Paid holidays
• Professional development opportunities