About the position
At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. The Lab Supervisor is responsible for supervising the technical and operational day-to-day activities of the laboratory section assigned. This includes supervising staff of an individual lab section ensuring all work performed in the section is accurate and completed within established or agreed upon turn-around times and in accordance with all policies and procedures. The Lab Supervisor drafts procedures and protocols as directed and works with directors and managers to establish and implement technical and departmental procedures. Additionally, the Lab Supervisor participates in quality improvement initiatives and serves as the department representative to clinical programs as assigned by the manager. They orient new employees and assure completion of all training, competency assessments, and mandatory education. Under the guidance of the medical director and laboratory manager, the Lab Supervisor monitors the testing program of the laboratory to ensure the highest quality of testing and the highest level of customer service. The Lab Supervisor leads individuals in work groups to continuously improve performance by creating an environment that assures application of quality principles and techniques to achieve desired outcomes. They interview and recommend the selection of suitable candidates for employment and ensure compliance with regulatory standards, laws, and requirements of requisite agencies by employing appropriate systems and processes. The Lab Supervisor consistently administers the established criteria and processes for evaluation, promotion, and termination of all staff within their designated area of responsibility. They also supervise the section's participation in studies, research, publications, and public presentations, and may coordinate with area schools and universities for clinical rotations and training of students.
Responsibilities
- Supervises the technical and operational day-to-day activities of the laboratory section assigned.
- Supervises staff of an individual lab section ensuring all work performed in the section is accurate and completed within established or agreed upon turn-around times and in accordance with all policies and procedures.
- Drafts procedures/protocols as directed.
- Establishes and implements technical and departmental procedures in collaboration with directors and managers.
- Participates in quality improvement initiatives and serves as department representative to clinical programs as assigned by manager.
- Orients new employees and assures completion of all training, competency assessments, and mandatory education.
- Monitors the testing program of the laboratory to ensure the highest quality of testing and the highest level of customer service under guidance of the medical director and laboratory manager.
- Leads individuals in work groups to continuously improve performance by creating an environment that assures application of quality principles and techniques to achieve desired outcomes.
- Interviews and recommends the selection of suitable candidates for employment.
- Ensures compliance with regulatory standards, laws, and requirements of requisite agencies by employing appropriate systems/processes.
- Administers the established criteria and processes for evaluation, promotion, and termination of all staff within designated area of responsibility.
- Supervises the section participation in studies, research, publications, and public presentations.
- Coordinates with area schools and universities for clinical rotations/training of students.
Requirements
- 5 years clinical laboratory experience with 1 year in supervisory/leadership role.
- Current registration/certification from the American Society for Clinical Pathology (ASCP) as a Certified Medical Technologist or in one of the specified technician roles.
- Bachelor's degree in Med Tech or Med Lab Science.
Benefits
- Flexible schedules
- Affordable health, vision and dental insurance
- Child care and student loan subsidies
- Generous levels of time off
- 403(b) Retirement Savings plan
- Pension
- Tuition and certain License and Certification Reimbursement
- Cell phone plan discounts
- Discounted rates on T-passes
