Clinical Laboratory Quality Manager

Labcorp - Dublin, OH

Full-time - Mid Level

Onsite - Dublin, OH

Ambulatory Health Care Services

About the position

The Clinical Laboratory Quality Manager is responsible for overseeing quality programs, systems, processes, and procedures to ensure compliance with regulatory and accreditation requirements within the assigned laboratory or geographic region. This role involves leading internal and external audits, managing proficiency testing programs, and facilitating continuous improvement initiatives. The position promotes a culture of quality and collaborates with laboratory leadership to set quality goals and objectives.

Responsibilities

• Promote a culture of quality within the laboratory.
• Partner with laboratory leadership to develop quality goals and objectives.
• Develop positive working relationships with laboratory management and staff.
• Ensure laboratories maintain current federal, state, and local licensure and accreditations.
• Provide guidance for implementing policies related to regulatory and accreditation requirements.
• Audit laboratories to identify quality issues and opportunities for improvement.
• Oversee the proficiency testing program.
• Formulate responses to accreditation and regulatory citations and nonconforming events.
• Provide education to laboratory staff on root cause analysis and investigation of non-conforming events.
• Monitor outcomes of root cause analysis and corrective actions.
• Facilitate process improvement activities.
• Collect summary data for management reports on quality indicators and audit outcomes.
• Participate in Quality meetings and regulatory initiatives.
• Ensure training for Labcorp quality policies and procedures.
• Maintain communication between laboratories regarding quality issues.

Requirements

• B.S. in Laboratory Science or related field.
• 4-5 years of Clinical Laboratory experience.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short-Term Disability/Long-Term Disability
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan