Clinical Manager (CM) Physician Office - Tuckahoe Orthopaedics & Physical Therapy

Bon Secours - Richmond, VA

Full-time - Mid Level

Richmond, VA

Nursing and Residential Care Facilities

About the position

The Clinical Manager (CM) at Tuckahoe Orthopaedics & Physical Therapy is responsible for overseeing the clinical and administrative operations of the practice. This role emphasizes the development of a patient-focused culture, ensuring safety and satisfaction while coaching and empowering staff to enhance service delivery.

Responsibilities

• Manage day-to-day supervision of the clinical delivery of services.
• Plan, implement, and administer programs and services, including personnel administration and training.
• Ensure appropriate onboarding and training of new and current clinical staff.
• Provide direct input regarding associate performance evaluations and deliver feedback.
• Coach staff on workflow improvement and efficiency.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Requirements

• Active state Licensed Practical Nurse (LPN) licensure with medication and IV privileges or Active state Registered Nurse (RN) licensure.
• Basic Life Support (BLS) certification required within 90 days of hire.
• Two years of practical nursing or medical assisting experience within a healthcare setting, preferably within a physician practice.
• Electronic Medical Record (EMR) experience.

Nice-to-haves

• Organizational skills
• Leadership skills
• Communication skills
• Customer service skills
• Continuous quality improvement knowledge.

Benefits

• Comprehensive medical, dental, and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance with AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational assistance