Clinical Operations Planning Lead (Director)

$149,200 - $248,600/Yr

Pfizer - New York, NY

Full-time - Senior

New York, NY

Chemical Manufacturing

About the position

The Clinical Operations Planning Lead (Director) at Pfizer is a strategic role responsible for overseeing key systems used in the start-up phase of clinical trials. This position coordinates project planning and tracking for Global Study and Site Operations (GSSO), ensuring that business needs are met through collaboration with various internal teams and external vendors. The role aims to enhance the efficiency of clinical trial execution by providing leadership in planning infrastructure and analytics, ultimately driving improvements in cycle time and operational effectiveness.

Responsibilities

• Lead the Operations Planning team providing business support for Planisware and Salesforce tools used in clinical study start-up.
• Represent the business needs of the GSSO department in creating and maintaining a technological backbone for clinical study start-up processes.
• Provide cross-functional leadership and consultancy for clinical study start-up technologies.
• Maximize the utility of clinical start-up technology ecosystem to achieve breakthrough cycle times.
• Strategically lead major workstreams across key stakeholder groups to meet evolving business requirements.
• Provide access, training, and support infrastructure to clinical study start-up technology users.
• Oversee CROs for compliance, status, and performance aspects of Salesforce and Planisware usage.
• Perform expert administrator functions for Salesforce and/or Planisware, ensuring business integrity.
• Build and maintain a suite of planning template libraries aligned with business priorities.
• Drive a continuous improvement culture within the Operations Planning team.
• Create a KPI framework to monitor compliance with key business rules for clinical study start-up technologies.
• Provide a responsive business analytics reporting environment for GSSO and key stakeholders.

Requirements

• Bachelor's degree is required.
• Experience managing projects and deliverables across multiple countries in a matrix setting.
• Minimum of 8 years' experience in a large international corporation.
• Extensive global clinical trial/study management experience including knowledge of GCP.
• Strong organizational skills.
• Strategic and innovative thinking.
• Business acumen.
• Project management skills.
• Fluent in English.

Nice-to-haves

• Advanced degree (MS/MBA, PhD) preferred.
• Experience managing complex projects and/or a consulting/auditing background within Pfizer are desirable.

Benefits

• 401(k) plan with Pfizer Matching Contributions
• Paid vacation, holiday, and personal days
• Paid caregiver/parental and medical leave
• Health benefits including medical, prescription drug, dental, and vision coverage
• Participation in Pfizer's Global Performance Plan with a bonus target of 20% of base salary
• Eligibility for share-based long-term incentive program
• Relocation assistance may be available based on business needs and/or eligibility.