Clinical Process Consultant, Professional Services

Picis Clinical Solutions - Wakefield, MA

Full-time - Entry Level

Wakefield, MA

Professional, Scientific, and Technical Services

About the position

The Clinical Process Consultant will play a crucial role in providing training and documentation for clients and internal staff at Picis. This position involves becoming an expert in the product line and delivering client training during software implementation. The consultant will also develop training content, review course materials, and assist in mentoring new employees, all while promoting professional development within the training staff.

Responsibilities

• Provide client training during the software implementation process and as needed.
• Develop training/product content and best practices using various authoring tools.
• Review updated course content and documentation for accuracy and inclusion.
• Participate in learning product focus groups.
• Instruct additional courses as needed, both in person and online.
• Assist with mentoring new employees as needed.
• Act as a role model for professional and motivational development within the training staff.
• Assist with the development of teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, scenarios, and reference works.

Requirements

• Work experience in a hospital setting required.
• 1-3 years Medical Software/IT experience preferred.
• Excellent presentation skills.
• Excellent writing and editing skills.
• Knowledge of Microsoft Office including Visio and Project.
• Proven enthusiasm and dedication to the learning enterprise.
• Positive attitude.

Benefits

• Culture for Growth
• Top Notch Employee Health & Well Being Benefits
• Every Voice Matters
• Global Reach
• Careers with Purpose
• World Class Career Development Programs
• Focus On Sustainability