Clinical Program Manager

$55,000 - $70,000/Yr

The Child Advocacy Center - Lincoln, NE

Full-time - Senior

Lincoln, NE

Social Assistance

About the position

The Clinical Program Manager at BraveBe Child Advocacy Center is responsible for overseeing the forensic interview and clinical therapist teams. This role includes providing direct supervision, performance feedback, and support to team members, managing therapeutic and support groups, and ensuring compliance with ethical guidelines. The position aims to foster a culture of recognition and inclusion while addressing the needs of children and families affected by trauma.

Responsibilities

• Provide direct supervision, support, and performance feedback to the forensic interview and clinical therapist teams.
• Collaborate with the Senior Director of Programs & Culture to recruit, interview, and select qualified professionals.
• Provide program oversight and coordination for therapeutic child, adolescent, and caregiver support groups.
• Manage scheduling and logistics for group sessions, ensuring alignment with participants' availability.
• Maintain accurate records of participant attendance, session notes, and feedback.
• Serve as the primary point of contact for participants and their caregivers, addressing any program concerns.
• Provide individual therapeutic support services to BraveBe clients as time allows.
• Facilitate internal team meetings utilizing the EOS L10 format.
• Partner with the Senior Director of Programs & Culture to address performance concerns.
• Proactively manage and resolve conflicts and disagreements.
• Support professional development and self-care plans.
• Provide clinical supervision for provisionally licensed professionals.
• Complete child forensic interviews as needed.
• Oversee onboarding and supervision of interns and advanced students.
• Evaluate the effectiveness of programs through regular assessments and feedback.
• Ensure compliance with ethical guidelines and best practices in trauma-informed care.
• Cultivate and maintain a culture of recognition and praise.
• Prepare clear, concise, and well-organized written documents and oral presentations.
• Monitor and ensure progress and completion of key performance indicators.
• Ensure adequate coverage for all BraveBe locations and manage the on-call rotation for the forensic interview team.
• Provide regular documentation review to ensure compliance with agency standards.
• Ensure all grant requirements are met for supervised staff.
• Promote best practices in compliance with the National Children's Alliance Standards.
• Ensure direct services to crime victims operate within relevant policies and standards.
• Demonstrate a strong commitment to diversity principles and foster an inclusive workplace.
• Promote a positive image of BraveBe in the community.

Requirements

• LICSW license required.
• 3+ years of professional experience working with children and families who have experienced trauma.
• Previous supervision experience is strongly preferred.
• Strong communication skills.

Nice-to-haves

• Experience in trauma-informed care practices.
• Familiarity with grant management and compliance.

Benefits

• Competitive salary range of $55,000 - $70,000 per year.
• Opportunities for professional development and training.
• Supportive work environment focused on diversity and inclusion.