Clinical Program Manager

$75,000 - $84,000/Yr

People Encouraging People - Baltimore, MD

Full-time - Mid Level

Baltimore, MD

Ambulatory Health Care Services

About the position

The Clinical Program Manager oversees Assertive Community Treatment (ACT) Team Services, ensuring high-quality advocacy, service coordination, counseling, and support for clients. This role involves managing personnel, evaluating program effectiveness, and maintaining budgetary oversight while ensuring compliance with regulatory standards.

Responsibilities

• Oversee the Assertive Community Treatment Team Services.
• Hire, supervise, and train ACT personnel.
• Direct day-to-day clinical operations of the team.
• Lead morning meetings and weekly clinical review meetings.
• Evaluate client status and ensure contact intensity matches client needs.
• Coordinate admission and discharge processes for clients.
• Assign clients to individual team members for primary responsibility.
• Monitor referral, intake, and orientation processes for new clients.
• Provide clinical supervision and weekly individual supervision of staff.
• Review quantity and quality of services and documentation provided by staff.
• Perform crisis intervention and assistance as necessary.
• Conduct regularly scheduled staff meetings to address concerns.
• Ensure client documentation meets accreditation requirements.
• Collaborate with community service organizations to promote the Agency's mission.
• Communicate with community agencies regarding client concerns or needs.
• Monitor medication and health concerns for all clients in the ACT program.
• Manage the budget, billing, and grant expenditures for the program.
• Maintain high fidelity to the ACT Model of Care.
• Ensure the ACT Office operates efficiently and is well-maintained.
• Develop departmental policies as required.

Requirements

• Master's Degree in Social Work, Psychology, Counseling, Nursing, or related field.
• At least three years of experience working with adults with chronic mental illness.
• License in a Mental Health Profession in the State of Maryland required.
• Excellent communication, problem-solving, and organizational skills.
• At least two years of supervisory experience.
• Valid driver's license with a clean driving record.

Nice-to-haves

• Knowledge of mental health treatment.

Benefits

• Full-time position with a salary range of $75,000 - $84,000 per year.