Clinical Quality Improvement Specialist

Harvard University - Boston, MA

Full-time - Mid Level

Remote - Boston, MA

Educational Services

About the position

The Clinical Quality Improvement Specialist at Ariadne Labs, a joint center for health systems innovation, plays a crucial role in designing, testing, and delivering effective quality improvement solutions and implementation plans. This position involves collaboration across various clinical domains to enhance healthcare delivery and outcomes, particularly in critical areas such as childbirth and serious illness care. The Specialist will engage with healthcare leaders and champions to foster relationships and support the adoption of innovative solutions, ensuring scalable and sustainable improvements in health systems.

Responsibilities

• Cultivate and maintain relationships with local quality champions and provide implementation support and technical assistance to health systems and other partners implementing Ariadne solutions.
• Co-develop clear project goals with project faculty and staff that are applied to the development of toolkits and implementation guides.
• Co-design and improve implementation project activities, including modifying project structures, designing trainings, creating agendas, and testing new approaches to meet desired goals.
• Teach project-specific content, such as the TeamBirth Labor and Delivery Planning Board and other associated tools, and accompanying teacher training.
• Develop materials, case studies, blogs, training curricula, webinar content, and any other needed materials to support implementation and dissemination activities.
• Advocate for all stakeholders in our work, including patients and families, by leveraging frontline health care experience.
• Collaborate on research that supports each project's vision, especially in increasing access to underserved populations.
• Synthesize lessons learned at Ariadne Labs in implementation, coaching, adaptation, and adoption of interventions among end users.
• Contribute to grant writing, proposal development, scientific writing, and impact assessment to promote the work of Ariadne Labs.
• Foster curiosity to enhance and build knowledge on quality theory and Improvement Science, and apply it in all aspects of our work internally and externally.
• Participate in organization-wide meetings that promote understanding of Ariadne Labs and provide professional development opportunities.
• Represent Ariadne Labs professionally with staff, guests, donors, callers, and external visitors.

Requirements

• Bachelor's Degree in relevant field or equivalent work experience is required.
• 5+ years of relevant work experience is required.

Nice-to-haves

• Master's degree in Nursing, Social Work, NP, or PA.
• Project management skills, including stakeholder engagement, planning, decision making, attention to detail, and managing towards aggressive timelines.
• Exposure to, and interest in participating in, academic research.
• Proficiency in Google Suite, Word, Excel, and PowerPoint.
• Familiarity with Qualtrics, RedCap, and other research tools.
• Comfort with remote work using asynchronous management tools (Trello, Slack, etc.).
• Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based differences within group environments.
• Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion.

Benefits

• Commuter assistance
• Paid parental leave
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance
• Retirement plan