Clinical Research Business Analyst II

Yale University - New Haven, CT

Full-time - Mid Level

New Haven, CT

Educational Services

About the position

The Clinical Research Business Analyst II position at Yale University is a full-time role focused on reviewing and analyzing business and technical requirements to define the scope and objectives for new or existing clinical trials. This position is integral to the study teams, working closely with them to gather requirements and devise procedures that address complex problems at a high technical level throughout all phases of protocol development and programming activities. Unlike a general Business Analyst role, this position specifically requires candidates with a background in clinical research. In this role, the analyst will develop the initial project charter, clarifying project scope, requirements, measurable outcomes, and project benefits in collaboration with process owners. The analyst will document current and future business processes using standard process modeling tools and methodologies aimed at process improvement. They will decompose high-level business and user requirements into functional requirements, managing the development of functional specifications by collaborating with process owners, gathering business requirements, and resolving design issues. The analyst will represent requirements using various views, such as analysis models, prototypes, or scenarios, providing concise analysis to enable business owners to make informed decisions regarding problem resolution and opportunity realization. They will lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, and verifiable, conforming to established standards. Additionally, the analyst will contribute to testing and quality assurance processes, collaborating with developers and end-users to ensure that application functionality meets client needs. The role also involves prioritizing requirements and conducting solution risk analysis, planning and communicating departmental readiness, and supporting metrics integration for optimal results. The analyst will develop and deliver training to end users and may perform other duties as assigned.

Responsibilities

• Develops the initial project charter and clarifies the project scope, requirements, measurable outcomes, and project benefits in collaboration with process owners.
• Documents the 'as is' and 'to be' business processes using standard process modeling tools and process improvement methodologies.
• Decomposes high-level business and user requirements into functional requirements.
• Manages the development of functional specifications by collaborating with process owners; gathering business requirements; creating functional specifications; and identifying, documenting, and resolving design issues.
• Represents requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios.
• Leads requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Contributes in testing and quality assurance process, collaborating with developers and end-users to ensure that application functionality meets client needs.
• Responsible for requirements prioritization and solution risk analysis.
• Plans and communicates the departmental readiness plan, supporting metrics integration and execution for optimal results.
• Develops and delivers training to end users.

Requirements

• Bachelor's degree in business, technology or related field.
• Four years of related experience in analysis of business needs and development of related business systems or an equivalent combination of education and experience.
• Demonstrated ability with using clinical trial systems, protocol tracking and reporting.
• Excellent verbal and written communication skills.
• Ability to manage complex technical details and communicate technical concepts to non-technical staff.
• Ability to use analytical and quantitative skills and diagnostic techniques to resolve problems.

Nice-to-haves

• Bachelor's degree in health informatics, business, or computer science preferred.
• Knowledge of clinical trials process/practices, managing clinical trials data, and reporting clinical trials results preferred.