University Hospitals - Cleveland, OH
posted about 2 months ago
The Clinical Research Operations Analyst II position at University Hospitals is designed to provide essential support to the Clinical Research Community and the business offices of the Clinical Research Center (CRC). This role is pivotal in configuring and monitoring financials within the Clinical Trials Management System (CTMS), specifically using Velos eResearch, and managing the administrative processes throughout the lifecycle of clinical trials. The analyst will collaborate closely with Research Finance, Grants Accounting, and Grants and Contracts to facilitate study startup activities that lead to site activation for clinical trials. Once the study startup is complete, the analyst will be responsible for monitoring financial activities associated with the studies, providing guidance on outstanding receivables, and following up on invoices throughout the study's duration. This position also involves working with study teams to ensure that reimbursable activities are recorded in a timely manner. Key responsibilities include setting up the Study Calendar (Billing Protocol) in the CTMS based on Medicare Coverage Analysis (MCA) or non-patient care budgets, and releasing calendars in the Epic Research Module. The analyst will configure initial milestones to track financial activity from case report form completion and manually invoiced activities. They will also provide guidance and training to CRC business office staff and study teams to ensure accurate and timely data entry. Additionally, the role includes overseeing the routine delivery of financial metrics reports to CRC business offices and ensuring that actions are taken to resolve any outstanding receivables. The analyst will audit calendar and milestone configurations for accuracy and ensure proper allocation of fees due to CRC core offices. Furthermore, they will partner with CRC leadership and study teams to identify studies with high screen failure to enrollment ratios, aiming to improve the fiscal health of research studies. This position requires compliance with all policies and standards, including the safe and secure maintenance of Protected Health Information (PHI) for patients. Annual training on the UH Code of Conduct and UH policies and procedures is mandatory to address the appropriate use of PHI in the workplace.