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Buck Institute - Novato, CA

posted 4 days ago

Full-time
Hybrid - Novato, CA
Professional, Scientific, and Technical Services

About the position

The recently established Clinical Research Core at The Buck Institute is looking for an experienced, creative, articulate, and motivated Clinical Research Recruitment Specialist to coordinate and execute all aspects of participant recruitment for multiple clinical research projects and ultimately deliver enrollment of eligible participants to meet site timelines. This will involve creative design and implementation of physical and digital advertising, working within a budget, as well as direct outreach via telephone, inbound phone screening, and in-person outreach events where strong science communication skills will be needed to engage and educate potential participants. The successful candidate will report to the Associate Director of the Clinical Research Unit, Dr Brianna Stubbs PhD, who has > 10 years of experience in clinical research.

Responsibilities

  • Under the supervision of the Associate Director (AD), you will be responsible for coordinating the recruitment of potential research participants for multiple clinical trials at the Buck Institute, within GCP guidelines.
  • Delivering established KPIs related to patient identification, screening, and enrollment targets on a study-by-study basis.
  • Coordinating clinical trial advertisement/outreach/marketing.
  • Speaking with potential participants regarding eligibility and study details.
  • Contacting potential participants by their preferred method.
  • Creating recruitment materials to be reviewed by the AD before submission to IRBs.
  • Managing social media advertising.
  • Coordinating community events, which may fall outside of working hours or on weekends.
  • Outreach to external healthcare providers.
  • Triaging potential participants to study teams.
  • Recruitment-related administrative tasks such as developing and maintaining routine communication tools.
  • Promoting respect for cultural diversity with participants and staff and working alongside other team members in culturally competent multilingual recruitment.

Requirements

  • 3-5 years of work experience with a BA/BS in biological or health sciences or equivalent experience.
  • Excellent communication skills both oral and written. Ability to use proper English grammar and spelling.
  • Proficient in MS Outlook, Word, Excel, PowerPoint, and SharePoint.
  • Establish and maintain effective working relationships with all levels of administration staff, faculty, and team members.
  • Experienced and comfortable on the phone, particularly in a clinical setting and discussing medical terminology.
  • Strong organizational, planning, and time management skills. Ability to prioritize and manage multiple projects simultaneously.
  • Ability to work after-hours and occasional weekends for community outreach events.
  • High attention to detail.
  • Demonstrated evidence of complex problem-solving abilities.
  • Independently compose correspondence and design spreadsheets/databases.

Nice-to-haves

  • 3+ years of hands-on clinical trial execution experience, with study coordinator and/or CRA experience highly preferred OR 3+ years of hands-on direct patient care.
  • Multi-lingual (Specifically, Spanish, Chinese).
  • Demonstrated knowledge of human subjects' research as it pertains to recruitment of participants.
  • Knowledge of medical terminology, experience as a Clinical Trial Educator, or similar role, and/or healthcare education.
  • Experience working on Canva or other illustrative tools.
  • Demonstrated understanding of clinical trials and enrollment procedures within GCP guidelines.
  • Experience with social media platforms, such as Instagram, Twitter (X), Facebook, and LinkedIn.

Benefits

  • Health insurance
  • Paid parental leave
  • PTO
  • 401k with 5% employer match after 1 year
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