Clinical Research Sr. Business Systems Analyst

Yale University - New Haven, CT

Full-time - Mid Level

New Haven, CT

Educational Services

About the position

The Clinical Research Sr. Business Systems Analyst at Yale University is responsible for developing project charters, clarifying project scopes, and preparing business cases. This role involves analyzing business processes, conducting value analyses, and communicating findings to support decision-making. The analyst will also be tasked with gathering performance metrics, delivering quality analysis, and overseeing training plans, all while ensuring optimal project execution and departmental readiness.

Responsibilities

• Develops the initial project charter and clarifies project scope, requirements, measurable outcomes, and project deliverables.
• Works with process owners to prepare associated business cases and documents current and future business processes.
• Conducts thorough business case and external customer value analysis to determine selection and prioritization of solutions.
• Communicates analysis to enable informed decision-making regarding problem resolution and opportunity realization.
• Reviews system capabilities and workflow to assess feasibility of requested changes within project scope.
• Gathers and produces relevant business analytics on departmental performance, including performance metrics and improvement suggestions.
• Develops and delivers quality analysis, reporting, and presentation materials.
• Responsible for requirements prioritization and solution risk analysis.
• Integrates baseline and metrics tracking into initiative planning and execution.
• Designs, plans, communicates, and executes departmental readiness plans.
• Oversees, develops, facilitates, and delivers training plans.

Requirements

• Demonstrated experience in Clinical Research Management and Technology Support.
• Strong aptitude for data systems and technical solutions; willingness to learn new software applications.
• Exceptional reporting and analytical skills, including experience interpreting data sets and summarizing results for senior leadership.
• Excellent project management and organizational abilities with strong attention to detail.
• Ability to analyze and interpret complex business data, processes, and reporting.

Nice-to-haves

• Masters Degree (MBA, MPH, MIS, etc.) preferred with 8 years of experience in clinical research management and technology support.
• Detailed experience in CTMS, ERP, and EHR systems and other ancillary platforms highly desired.
• Advanced proficiency in MS Excel/Access, and tools like OnCore, eReg, SalesForce, EVAL, and Epic.