Clinical Specialist CRM - El Paso

About the position

The Clinical Specialist CRM position at Medtronic involves providing technical, educational, operational, and sales support to meet the sales and customer service objectives of the Cardiac Rhythm Management (CRM) district. This role requires collaboration with various stakeholders to ensure high reliability and quality in products and services, while also being available for unscheduled needs within the assigned territory. The position demands flexibility, including working weekends and holidays, and may involve on-call responsibilities during weeknights.

Responsibilities

• Provide technical support by completing CRM Field Technical Training and performing checks/interrogations of CRM medical device systems.
• Support the implantation of all CRM products and provide on-call support as needed.
• Assure completion of patient registration and manage consignment inventory.
• Educate and train physicians and hospital personnel on CRM products and solutions.
• Assist with obtaining customer purchase orders and provide feedback to sales representatives.

Requirements

• High School Diploma with a minimum of 6 years of work experience in healthcare or field sales, or an Associate's Degree with 4 years of experience, or a Bachelor's Degree with 2 years of experience.
• Experience utilizing complex mathematics, mechanical concepts, science, or computing.

Nice-to-haves

• Thorough working knowledge of medical terminology and the medical device industry.
• Proven ability to build and maintain positive relationships across organizational levels.
• Strong work ethic and excellent customer service skills.
• Expertise with Microsoft tools and applications like SalesForce.com.
• Excellent interpersonal, written, and verbal communication skills.

Benefits

• Competitive salary and flexible benefits package.
• Sales Incentive Plan (SIP) for achieving or exceeding goals.