Job Description: Clinical SystemsAnalystJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTML United States Surgical Care Affiliates Technology Regular Full-time 1 USD $75,000.00/Yr. USD $95,000.00/Yr. 37450 Job Description Overview Today, SCA Health has grown to 13,000 teammates who care for 1million patients each year and support physician specialistsholistically in many aspects of patient care. Together, ourteammates create value in specialty care by aligning physicians,health plans and health systems around a common goal: delivering onthe quadruple aim of high-quality outcomes and a better experiencefor patients and providers, all at a lower total cost of care. Formore information on SCA, visit http://www.scasurgery.com. Responsibilities The Clinical Systems Analyst is an individual contributor playing acrucial role in supporting our specialty practice technologysystems; primarily focused on Athena Health and integratedsolutions. As the Clinical Systems Analyst, you will monitor andmanage incoming ServiceNow tickets, working closely with practiceend-users, IT, and external vendors to ensure timely, efficient,and effective end-user support. The Clinical Systems Analyst willparticipate in new system integration planning and provide insightsinto support needs for scalable end-user support services.Responsibilities: Assist in the support, maintenance, and troubleshooting of EHR,Practice Management, Revenue Cycle, and integrated solutions,specifically Athena Health clinical applications. Participate in the configuration and customization of clinicalapplications to meet the needs of SCA's specialty practices. Work with end-users to identify, document, and resolve issuesrelated to clinical applications. Assist in the development and execution of test plans, qualityassurance, and user acceptance testing for system updates and newsystem implementations. Support data integrity initiatives by assisting with dataextraction, reporting, and analysis. Collaborate cross-functionally with IT, clinical staff, andvendors to ensure seamless system operations. Develop training materials and provide end-user training andsupport, as needed. Stay up to date with industry trends and best practices inhealthcare technology and clinical applications. Qualifications 3+ years of experience in a systems administrator or analystcapacity using Athena Health applications in a provider practiceenvironment, required. Comfortable communicating directly with physicians, practiceoperations, revenue cycle, and external vendors, required. Excellent problem solving and analytical skills. Ability to work independently and as part of a team. Strong written and verbal communication skills. Willingness to learn and adapt in a changing and fast-pacedenvironment. Experience using ServiceNow, ZenDesk, Jira, or equivalentticketing systems, preferred. Experience working with specialty practices a plus. USD$75,000.00/Yr. USD $95,000.00/Yr. PI454d633acfde-37248-36034524