Clinique Beauty Advisor - Full Time

Belk - Winchester, VA

Full-time - Entry Level

Winchester, VA

General Merchandise Retailers

About the position

The Clinique Beauty Advisor position at Belk is a full-time role located in Winchester, VA, specifically at the Apple Blossom Mall Belk. This position is integral to the sales team, reporting directly to the Sales Team Manager or Store Manager. The primary responsibility of the Beauty Advisor is to ensure the effective execution of Belk's sales strategies and customer service standards within the store. The role requires a proactive approach to sales, customer engagement, and maintaining store presentation standards. The Beauty Advisor is expected to meet or exceed personal sales goals, demonstrate exceptional selling skills, and provide a high level of customer service to enhance customer satisfaction and loyalty. In addition to sales responsibilities, the Beauty Advisor will be involved in executing promotions, special events, and driving sales through customer clienteling. This includes building a clientele base, efficiently handling transactions, and ensuring that customer interactions are personalized and memorable. The role also involves maintaining the cleanliness and organization of the sales floor and stock areas, unpacking new merchandise, and ensuring that promotional signage is set up in a timely manner. The Beauty Advisor must adhere to store policies regarding attendance and appearance, and be willing to accept additional duties as needed during busy periods. The position requires flexibility in scheduling, including the ability to work evenings and weekends. While there is no formal education requirement, experience in retail is preferred, along with excellent communication skills. The Beauty Advisor must also possess the physical ability to perform various tasks, including standing for extended periods, lifting merchandise, and applying makeup treatments to customers. Overall, this role is crucial for driving sales and enhancing the customer experience at Belk.

Responsibilities

• Meeting or exceeding personal sales per hour goals
• Being a role model and demonstrating excellent selling skills and customer service
• Executing successful promotions and special events/pre-sells/GWP's
• Driving sales through customer clienteling
• Working with store management to optimize business to business
• Achieving assigned $ line goal
• Identifying and reducing shrinkage in area
• Meeting or exceeding SPH goal
• Meeting or exceeding credit application goals
• Thanking each customer by name following a purchase
• Handling each transaction efficiently and accurately
• Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
• Building customer clientele base
• Recording and protecting personal identifying customer information
• Maintaining floor and stock areas consistent with store standards in presentation and hygiene requirements
• Unpacking new merchandise in a timely manner
• Ensuring timely set-up including signage for promotional events
• Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
• Maintaining Belk and vendor professional dress standards (uniforms) and appearance
• Cooperating with fellow associates and management
• Complying with store policies concerning attendance, tardiness, and associate handbook
• Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager
• Assisting with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate

Requirements

• No education requirement
• Experience in retail preferred
• Excellent communication skills

Nice-to-haves

• Knowledge of retail store operations
• Proficient in Excel and Access