Closing Team Leader

About the position

The Closing Team Leader at Target is responsible for ensuring a positive guest experience during the closing hours of the store. This role involves leading a team to maintain store operations, drive sales, and uphold service standards while fostering a culture of diversity, equity, and inclusion. The Closing Team Leader will prioritize guest needs, manage team performance, and execute closing routines effectively to set the store up for success the following day.

Responsibilities

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development and modeling inclusive behaviors.
• Demonstrate a service culture that prioritizes the guest experience and coach team members to deliver service standards.
• Understand the role in sales growth and how each area contributes to total store profitability.
• Lead and execute best practices for team onboarding and learning, helping to close skill gaps through coaching and interactions.
• Problem solve and prioritize across multiple business areas to execute store strategies and deliver business results.
• Assist leaders through communication and collaboration to influence sales performance and workload deliverables.
• Support store operations by ensuring departments are zoned, in-stock, signed, and labeled appropriately.
• Use business planning tools to share priorities and updates with store leadership.
• Take action to achieve performance goals and evaluate candidates for open positions.
• Support team onboarding and learning, helping to close skill gaps through development and coaching.
• Establish clear goals and expectations for team members and hold them accountable.
• Follow all safe and secure training and processes as a key carrier.
• Address store needs such as emergencies and regulatory visits.
• Demonstrate a culture of ethical conduct, safety, and compliance, holding the team accountable to the same standards.
• Support guest services such as order pick up and Drive-up orders, maintaining compliance with relevant laws.

Requirements

• Previous retail experience preferred, but not required.
• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Ability to lead and hold others accountable.
• Effective communication skills and ability to operate technology equipment as directed.
• Ability to work independently and as part of a team.
• Strong workload management and prioritization skills.
• Welcoming and helpful attitude.
• Capability to remain focused and composed in a fast-paced environment.

Nice-to-haves

• Experience in a leadership role within retail or customer service environments.
• Familiarity with cash register operations and handling cash accurately.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount program.
• Short-term and long-term disability insurance.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.