Old National Bank - Evansville, IN

posted 5 months ago

Full-time - Mid Level
Evansville, IN
10,001+ employees
Credit Intermediation and Related Activities

About the position

Old National Bank is seeking a Cloud Engineer III (AVD) to join our team. This position is critical in designing, implementing, and maintaining cloud-based solutions that enhance end-user experiences, security, and productivity. As a Cloud Engineer specializing in Azure and Azure Virtual Desktop (AVD), you will be responsible for providing end-to-end support for AVD environments, diagnosing and resolving complex issues, and collaborating with senior engineers or Microsoft product teams. Your role will involve documenting and updating customer cases and solutions, as well as participating in service improvement initiatives and projects. In this role, you will manage and optimize AVD session hosts, including assigning them to new users and scaling them based on demand. You will also provide on-call support for critical incidents and monitor and troubleshoot issues. Additionally, you will design and implement endpoint management and security strategies using Microsoft Endpoint Manager (Intune), configuring policies for device compliance and security baselines, and monitoring endpoint issues. You will architect, deploy, and manage AVD environments for remote desktop access, collaborating with cross-functional teams to integrate AVD with other Azure services. This includes developing and maintaining infrastructure scripts using tools like Terraform or ARM templates to automate deployment and scaling of virtual desktops. Furthermore, you will implement user experience enhancements within AVD, ensuring seamless access to virtual desktops across devices and locations while enforcing security and compliance policies. Your collaboration with IT support teams will be essential in addressing user issues related to endpoints and AVD, and you will document configurations, best practices, and troubleshooting steps. This position requires strong problem-solving skills, collaboration, and the ability to drive execution and planning effectively.

Responsibilities

  • Provide end-to-end support for Azure Virtual Desktop (AVD) environments, diagnosing and resolving complex issues.
  • Liaise and collaborate with senior engineers or Microsoft product teams.
  • Document and update customer cases and solutions, providing feedback to improve AVD service quality.
  • Manage and optimize AVD session hosts, including user assignments and scaling based on demand.
  • Provide on-call support for critical incidents and monitor troubleshooting issues.
  • Design and implement endpoint management and security strategies using Microsoft Endpoint Manager (Intune).
  • Architect, deploy, and manage AVD environments for remote desktop access.
  • Collaborate with cross-functional teams to integrate AVD with other Azure services.
  • Develop and maintain infrastructure scripts using Terraform or ARM templates for automation.
  • Implement user experience enhancements within AVD, including profile management and application delivery.
  • Enforce security and compliance policies for AVD, monitoring for vulnerabilities and applying patches.
  • Work closely with IT support teams to address user issues related to endpoints and AVD.

Requirements

  • At least 5 years of experience in Azure Virtual Desktop or similar cloud-based virtual desktop solutions.
  • Advanced knowledge of Azure Virtual Desktop architecture, administration, configuration, and troubleshooting.
  • Experience in Azure Virtual Desktop migration, backup, and disaster recovery.
  • Experience in Microsoft Endpoint Manager (Intune) policies and configuration profiles.
  • Excellent communication, collaboration, and problem-solving skills.
  • Certification in Azure Virtual Desktop or related Azure technologies is a plus.

Nice-to-haves

  • Experience with cloud automation, orchestration, and integration tools.
  • Familiarity with industry best practices and standards for cloud solutions.

Benefits

  • Competitive compensation with salary and bonus program.
  • Day 1 effective exceptional BC/BS medical insurance.
  • Delta dental insurance.
  • Headspace mental health support.
  • Vision insurance.
  • 401k Company match dollar for dollar (100%) of the first 5% contributed into the Plan.
  • Continuing education opportunities.
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