World Kinect Energy Services - London - Miami, FL
posted 5 months ago
At World Kinect, we are seeking a Cloud Engineer IV - Technical Lead to join our dynamic team. In this role, you will be instrumental in automating and creating a customer-centric and secure user experience around unified endpoints, cloud telephony, cloud storage, and messaging. Our team is focused on developing repeatable patterns for delivering endpoint productivity tools across various platforms including Windows, macOS, iOS, Android, Box, Slack, Teams, and Zoom. As a technical lead, you will provide essential technical leadership, guiding your team through critical technical decisions while fostering collaboration and innovation. Your expertise will be vital in automating processes to ensure efficiency and reliability for the Unified Endpoint and Communications teams. In this position, you will be responsible for the rapid development of proof-of-concepts to validate potential code solutions, thereby mitigating development risks early in the process. You will build CI/CD pipelines to automate manual tasks, enhancing the end-user experience and productivity. Additionally, you will contribute to the development of organizational policies, standards, and guidelines for automation. Empowering both local and remote team members will be a key aspect of your role, ensuring that implementations align with the CIO strategy while providing technical mentoring around automation and issue resolution. You will partner with architects to take solution ideas through discovery, architecture, and implementation, providing technical steering to the team for successful delivery. Effective communication will be crucial as you relay tasks, challenges, and workflows across a globally distributed team at all levels. Furthermore, you will provide guidance to elevate endpoint security to align with industry best practices, and document solutions, decisions, discoveries, and create work tasks for the team to deliver. This role operates within the SFIA Framework, requiring a high level of skills and responsibilities across various domains.