Cloud Solution Architect - Data & AI

Microsoft - Irving, TX

Full-time - Entry Level

Irving, TX

Publishing Industries

About the position

As a Cloud Solution Architect specializing in Data & AI at Microsoft, you will play a pivotal role in helping customers achieve their objectives through strategic investments in Microsoft technology. Your expertise in Azure and Data & AI solutions will be essential as you lead technical discussions with customers, guiding them to maximize the value of their Microsoft investments. You will identify solutions to overcome challenges that may hinder the success of their data and AI projects. This position offers a unique opportunity for career growth, allowing you to refine your technical and collaborative skills while deepening your proficiency in cloud technologies. Microsoft's mission is to empower every person and organization globally to achieve more. In this role, you will contribute to this mission by fostering a growth mindset, engaging in innovative thinking, and collaborating effectively with your team. The company values respect, integrity, and accountability, creating an inclusive culture where everyone can thrive both at work and beyond. We are actively seeking Cloud Solution Architects - Data & AI to join our diverse teams across various business groups, supporting customers in enterprise, regulated industries, and partner service organizations. By expressing your interest in this role, you may open yourself up to multiple opportunities within Microsoft across the United States, potentially extending beyond the initially posted location. The role offers flexibility, allowing you to work up to 50% from home, with travel requirements varying according to specific role needs. Join us in shaping the future of data and AI solutions at Microsoft.

Responsibilities

• Observe colleagues and learn to gather technology and customer/partner insights, aligning with solutions.
• Act as the voice of the customer (VOC)/partner by identifying and sharing feedback around technical capabilities and blockers.
• Work with internal teams to build relationships with customer/partner technical specialists under guidance.
• Solicit input from others to contribute to proposals for viable solutions based on specific technical products.
• Demonstrate basic technical concepts and prove design solutions' capability through design collaboration sessions with customers/partners.
• Support customer skilling needs by participating in discussions on technical delivery with stakeholders to transfer knowledge.
• Contribute to customer/partner satisfaction by providing a positive experience and establishing recovery actions to improve it.
• Identify issues and advise customers/partners to optimize performance in accordance with Microsoft best practices.
• Apply methodology and governance to minimize business and technical risks while adhering to quality assurance standards.
• Support resolution of technical blockers and accelerate consumption and solution implementation for selected scenarios.
• Learn about Microsoft's Cloud and Support businesses and share learnings with others as appropriate.
• Participate in discussions around architecture design, resiliency reviews, and technical optimization to increase customer/partner usage and value outcomes.

Requirements

• Experience with Azure or Data & AI solutions.
• Ability to lead technical discussions with customers.
• Strong understanding of customer/partner conditions of success.
• Basic technical knowledge of Microsoft architectures and products.
• Ability to identify and communicate areas in intellectual property (IP) that need refreshing or have gaps.

Nice-to-haves

• Experience in enterprise or regulated industries.
• Familiarity with Microsoft’s Cloud and Support businesses.
• Knowledge of architecture design and technical optimization.

Benefits

• Flexible work options allowing up to 50% remote work.
• Opportunities for career growth and development.
• Access to mentorship and training programs.