Cloud Technical Account Manager, Salesforce
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About The Position
The Cloud Technical Account Manager (TAM) at Amazon Web Services (AWS) serves as the principal technical advisor for customers, helping them maximize the value of AWS services. This role focuses on driving customer adoption and satisfaction by providing strategic guidance, advocacy, and support for AWS services, including EC2, S3, DynamoDB, and more. The TAM collaborates with engineering teams to resolve issues and proactively ensures customers' AWS environments are operationally healthy and resilient. This position is not a sales role but is critical in fostering strong relationships with customers across various industries, including automotive, financial services, and energy.
