Motorola Solutions - Dallas, TX

posted 3 months ago

Full-time - Mid Level
Onsite - Dallas, TX
Computer and Electronic Product Manufacturing

About the position

At Motorola Solutions, we are dedicated to enhancing public safety and enterprise security through innovative technology. As a Cloud Video Sales Engineer for the South US region, you will play a pivotal role in our mission to provide elite technical expertise and solutions to our customers. Your primary responsibility will be to collaborate with the sales team and channel partners, leveraging your knowledge of edge-based neural networks and leading public safety technologies to address complex challenges faced by our clients in protecting their people, property, and business interests. In this role, you will engage with both internal and external stakeholders, delivering world-class product demonstrations and compelling presentations to decision-makers at all levels. You will provide design consultation, including system design, compliance vetting, and the development of bill of materials. Building and maintaining strong relationships with customers and partners will be crucial, as you will act as a conduit for feedback to product management and other relevant teams. Additionally, you will have the opportunity to create training materials and technical documentation, ensuring that both you and your clients are well-informed about our products and services. Your success in this position will depend on your ability to stay current with industry trends and technologies, as well as your proactive approach to seeking out training opportunities. This role requires a self-motivated individual who can work independently or as part of a collaborative team, all while maintaining a focus on customer satisfaction and technical excellence.

Responsibilities

  • Engage in opportunities with the sales team and provide technical solutions expertise to both internal and external stakeholders.
  • Deliver world-class product demonstrations and compelling sales or technical presentations to both C-Level and front line decision makers.
  • Provide design consultation including quoting, system design, best practice system architectures, bill of materials development, compliance vetting, etc.
  • Develop and maintain strong relationships with customers and partners through technical thought leadership.
  • Act as a conduit for feedback from partners, end-customers, and internal stakeholders to product management, marketing, development, and other appropriate groups.
  • Create additional collateral including training materials, how-to videos, and technical documentation.
  • Proactively seek out both internal and external training opportunities to stay current on MSI products and services as well as key complementary technologies, industry trends, and relevant certifications.
  • Perform additional responsibilities as assigned by leadership.

Requirements

  • 3+ years' experience in a sales engineering or pre-sales design role for video/access control products manufacturer or installer.
  • Self-motivated individual with a positive attitude that demonstrates passion and enthusiasm for technology with an aptitude for customer satisfaction.
  • Excellent communications skills, both verbal and written, with the ability to explain complex technical topics to both technical and non-technical audiences.
  • Strong problem solving/troubleshooting skills with knowledge of IP networking architecture, protocols, and security.
  • Excellent time management skills and the ability to consistently meet deadlines with focus and purpose.
  • Technical certifications in cloud computing, networking, storage technologies, cybersecurity, API/SDKs are preferred.
  • Strong knowledge of or experience utilizing MSI Video Security & Access Control products is highly desirable.
  • Ability to self-manage while working as an individual contributor or as part of a collaborative group.

Nice-to-haves

  • Technical certifications in cloud computing, networking, storage technologies, cybersecurity, API/SDKs.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!
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