Club Manager

About the position

The Club Manager at Anytime Fitness is responsible for providing a world-class experience to all customers, ensuring high levels of customer service, and managing the financial profiles of members. This role requires strong leadership and social skills, as well as a commitment to personal and team growth within a dynamic fitness environment.

Responsibilities

• Maintain accurate financial profiles for members and promote the club's financial growth.
• Directly responsible for membership sales and finding and contacting prospects.
• Maintain the integrity of the facility and advise on equipment needs and purchases.
• Provide excellent customer service through regular engagement with members.
• Make decisions regarding customer feedback and membership requests.
• Build and maintain business relationships within the community and attend local events.
• Exemplify the Anytime Fitness brand and work towards personal and team improvement.
• Supervise 2-5 employees indirectly, planning and directing their work.

Requirements

• High school diploma or GED required.
• Strong communication skills and must be coachable.
• Strong problem-solving skills and a passion for health and fitness.
• Understanding of team cohesion and the ability to build relationships with customers.

Nice-to-haves

• Experience with POS systems and gym management software.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Performance bonuses
• 10 Days Paid Time Off
• Holidays off