Clubhouse Manager

Houston Country Club - Houston, TX

Full-time - Mid Level

Houston, TX

Amusement, Gambling, and Recreation Industries

About the position

The Clubhouse Manager at Houston Country Club is responsible for overseeing the daily operations of the clubhouse and front-of-house food and beverage services. This role emphasizes delivering exceptional member experiences through effective management of resources and staff, fostering a positive service culture, and ensuring adherence to club standards. The manager will engage with members, lead a team, and implement operational improvements to enhance service quality and efficiency.

Responsibilities

• Oversee day-to-day operations of the clubhouse and food and beverage services.
• Manage clubhouse resources and employees to ensure exceptional member experiences.
• Promote a positive and engaging service culture among staff.
• Train and mentor clubhouse and food and beverage team members.
• Evaluate service standards and operational efficiency to meet member expectations.
• Manage food and beverage budgets, ensuring alignment with financial projections.
• Conduct regular team meetings to align responsibilities and objectives.
• Ensure compliance with health, safety, and liquor regulations in food and beverage operations.
• Act as the public face of the food and beverage operations, engaging with members and staff.

Requirements

• Bachelor's degree in Hospitality Management or related field.
• 5+ years of progressive management experience in a high-end Country Club.
• Experience managing food and beverage operations in a high-end club.
• Strong leadership and mentoring skills.
• Proficient in Microsoft Word, Excel, Outlook, and POS systems.
• Excellent time management and organizational skills.

Nice-to-haves

• Membership in the Club Management Association of America (CMAA).
• Experience in developing employee incentive programs.
• Ability to engage diplomatically with members and staff.

Benefits

• Competitive salary based on experience.
• Opportunities for professional development and training.