Associa - Warner Robins, GA
posted 5 months ago
The Community Association Manager (CMA) plays a crucial role in enhancing the quality of living within Homeowners Associations (HOA) and Condominium Associations. This position involves working closely with the Board of Directors (BOD) to provide expert guidance and support in managing community affairs. The CMA serves as a vital liaison between the BOD, homeowners, committees, and vendors, ensuring that the community's standards and covenants are upheld. In this role, the CMA will interact directly with the BOD, homeowners, and vendors, facilitating communication and addressing any concerns that arise. The position requires the CMA to create draft budgets, monitor expenses, and compile essential documents such as letters, newsletters, management reports, and board packets. Additionally, the CMA will manage a monthly action items list for each property and attend monthly meetings with clients and division managers. Maintaining consistent office hours as designated by the Division Manager is also a key responsibility. The CMA will be responsible for receiving service requests for repairs or maintenance and reporting issues to the Board of Directors promptly. While the primary work environment is indoors, the CMA will also spend time outside inspecting properties, which requires a keen eye for detail and accuracy. The role may involve navigating difficult situations, necessitating strong problem-solving skills and professionalism.