CMA

$34,320 - $49,920/Yr

Bluegrass Community Health Center - Winchester, KY

Full-time - Entry Level

Winchester, KY

Ambulatory Health Care Services

About the position

The Certified Medical Assistant (CMA) at Bluegrass Community Health Center (BCHC) plays a vital role in providing competent and compassionate care to patients under the supervision of licensed medical personnel. This position involves a variety of responsibilities, including administrative duties, patient interaction, and ensuring the smooth operation of the clinic. BCHC is committed to fostering a diverse community where employees feel valued and can contribute positively to the healthcare environment.

Responsibilities

• Provide excellent customer service to patients, families, and guests.
• Interact with patients and others in a respectful and culturally competent manner.
• Maintain confidentiality of patient personal, financial, and health records.
• Ensure patients are identified with two forms of identification at each visit and before all procedures.
• Answer phone calls and respond to messages per policy.
• Communicate with patients, families, and guests in a professional and courteous manner.
• Assess for and report potential environmental and patient safety risks.
• Attend outreach events or health fairs as scheduled by Supervisor.
• Attend assigned staff meetings, clinic committee meetings, and training as requested by Supervisor.
• Provide quality patient care according to Patient Centered Medical Home principles.
• Assume assigned role within the PCMH team.
• Act as preceptor and train new staff as clinical assistants.
• Demonstrate expertise in HIPAA laws and direct other staff with appropriate contact.
• Demonstrate expertise in CLIA Waived labs, controls, and documentation.
• Excel in time management, reliability, and responsible use of time off.
• Participate in pre-visit planning and post-visit follow-up care.
• Monitor interruptions in flow and communicate delays to patients.
• Utilize interpreters/interpreting line as indicated to ensure effective communication.
• Keep patient care rooms and patient bathrooms cleaned and well stocked.
• Perform and document quality control checks on lab tests and equipment.
• Ensure lab orders are processed correctly and per policy.
• Sterilize instruments as indicated.
• Collect initial patient health data and room patients.
• Follow orders given by licensed medical personnel that are consistent with team role and competency level.
• Provide established standardized education as appropriate.
• Report and document any concern or adverse reaction to medication/intervention to licensed medical personnel.
• Review visit summary/take home instructions/return for follow-up with patients.

Requirements

• Must be a certified medical assistant (CMA).
• Ability to work in a fast-paced environment with minimal supervision.
• Strong organizational skills and a positive, energetic attitude.
• Demonstrated expertise in HIPAA laws and CLIA Waived labs.
• Excellent time management and reliability.

Nice-to-haves

• Bilingual skills to serve as an interpreter as requested.

Benefits

• $500 sign-on bonus after 6 months of employment.
• 10 paid holidays.
• Paid day off for your birthday.
• Vacation and sick time starts accruing from day one and is available to use after 90 days.
• Medical, dental, and vision insurance.
• Employer paid long-term disability and life insurance.
• 401K with company match at 6% after 6 months of employment.
• Wellness program with rewards for healthy activities.