CMCC - Advising and Registration Representative

Central Maine Community College - Auburn, ME

Full-time - Entry Level

Auburn, ME

Educational Services

About the position

The Advising and Registration Representative at Central Maine Community College serves as the primary point of contact for students, staff, faculty, and external parties, providing essential customer service and support in academic advising and registration processes. This role involves handling confidential student records, assisting with various registration functions, and managing the Center of Advising and Registration.

Responsibilities

• Act as front-line customer service for students, staff, faculty, and external parties via phone, email, or in-person.
• Process confidential information in student records with a high level of analysis, judgement, and accountability.
• Assist with basic advising, early alerts, registration, add/drops, change of major, and accessing online accounts.
• Maintain both paper and electronic matriculated student files with data entry of all student information.
• Review and process incoming transcripts from other colleges and universities to determine transfer credit.
• Manage outgoing transcript requests received from current and former students.
• Coordinate new student orientation, including communication to student attendees.
• Manage registration eligibility for current students.

Requirements

• Associate Degree
• Proficient in Microsoft Office Suite
• Demonstrated computer skills sufficient to use a student information system.

Nice-to-haves

• Bachelor's Degree

Benefits

• Salary and Benefits commensurate with the Agreement between the MCCS Trustees and the MEA Administrators Unit.