CNC Field Service Engineer

Ellison Technologies - Brecksville, OH

Full-time - Mid Level

Brecksville, OH

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The CNC Field Service Engineer role focuses on providing field service support for CNC machining centers and turning centers in the Northern Ohio market. This position emphasizes the use of the latest technology and aims to enhance customer satisfaction through effective service and support. The company fosters a culture of growth and learning, ensuring that employees can thrive in their careers while delivering exceptional service to clients.

Responsibilities

• Perform field service, installations, or preventive maintenance as required.
• Resolve customer issues and provide sales support and training.
• Communicate effectively with a variety of different people.
• Represent Ellison Technologies professionally and ethically at all times.
• Take ownership of all service cases, projects, and maintain customer records and technical documentation.
• Other related duties as assigned.

Requirements

• Experience installing, maintaining, and/or repairing CNC machining centers and CNC turning centers.
• Developed repair skills focused on mechanical, hydraulic, and electrical aspects.

Benefits

• Car allowance
• Company cell phone
• Laptop
• Gas reimbursement