CNC Machinist Sales and Application Engineer

Kennametal - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

5,001-10,000 employees

Machinery Manufacturing

About the position

Kennametal is seeking talented machinists and programmers looking to transition their career off the floor day to day into a professional sales role. If you are currently working as a machinist or have previous hands-on machining and CNC programming experience, we would be very interested in speaking to you! This position is responsible for driving metal-cutting tool sales growth with new and established customers, both direct and indirect, or new and established Machine Tool customers by managing customer relationships, providing technical direction/support, and increasing productivity for our customers. This role combines technical knowledge and sales skills to achieve sales targets, build strong territory presence and pipeline. This role will partner with multiple internal sales and support professionals to support the customers' initiatives and technical needs. Sales and Application Engineers work on unique challenges related to CNC machining, milling, and lathe applications. The role is based from a home office within the assigned territory, but 80% or more of the week is spent out in the field at customer locations. The territory is all within commuting distance, overnight travel not regularly required. A company vehicle is provided as part of a top-of-market compensation package which includes a base salary plus bonus based on performance, and benefits starting day 1.

Responsibilities

• Meet or exceed revenue targets by effectively providing metal cutting solutions, by understanding current and future market trends, to meet customers' key needs and objectives in a professional manner.
• Generate, qualify, and manage all sales leads, prospects, and new customer accounts.
• Proactively manage the complete sales process, including prospecting, qualification, consultative sales meetings, product demos, pricing, terms negotiations, and sourcing.
• Develop and execute strategic territory plans to deliver revenue goals with a focus on new product sales.
• Provide timely answers to pre-sales technical and commercial queries from customers.
• Maintain up-to-date customer and project records in CRM to ensure a clean and healthy pipeline.
• Actively collaborate with internal sales and support professionals, such as Application Engineers, Channel Partner Reps, Inside Sales, and others to provide value and a positive end-to-end customer experience.
• Perform online and/or onsite demonstrations of metal cutting products tailored to customers' needs.
• Conduct pre-sales workshops, webinars, and other online/onsite events within the territory.
• Represent and promote Kennametal at tradeshows, conferences, and other events within the territory.
• Deliver cost savings through analysis of complex application needs and providing recommendations to support customer business need through tooling and application testing.
• Prepare and present progress, status, and forecasting reports.

Requirements

• Technical degree or Degree in Business, Manufacturing and/or Engineering preferred
• 3+ years of related CNC machining industry experience, 1-2 years of technical sales and/or application experience preferred
• Proficient in product knowledge, including applications and troubleshooting; can tailor solutions to meet customer needs
• Solid grasp of industry dynamics; effectively aligns product solutions with customer needs and industry trends
• Competent in a range of sales techniques, including advanced objection handling and closing strategies; adapts approach to various customer types
• Independently executes strategic sales plans; contributes to the development of strategies and meets targets through insightful planning
• Possess solid critical thinking, presentation, and administrative skills
• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
• Customer-focused mindset with a passion for problem-solving and delivering exceptional service
• Detail-oriented to manage contract review and discuss project specifications
• Creative and persuasive with the ability to think at both tactical and strategic levels
• Collaborative team player with the ability to work effectively across all departments

Benefits

• Competitive salary
• Company vehicle provided
• Bonus based on performance
• Benefits starting day 1