Citigroup - New York, NY

posted 2 months ago

Full-time - Mid Level
New York, NY
Credit Intermediation and Related Activities

About the position

The Cobrand Acquisitions Risk & Controls Lead, VP, is a pivotal role responsible for establishing and enhancing a control framework that supports the expansion of existing Cobrand Partner channels. This position will oversee ongoing Cobrand control activities related to Partner Generated Marketing Campaigns, ensuring that all operations align with the "Operating in Control" agenda. The individual in this role will manage various aspects of issues management, training oversight, and provide support for both external and internal examinations. A critical component of this position is to ensure compliance with all applicable sales practice requirements for Cobrand partner person-to-person channels. The Risk & Controls Lead will play a significant role in ensuring that Cobrand operates within a controlled environment, facilitating growth across Cobrand portfolios by implementing the necessary controls and processes. Success in this role will depend on the ability to forge strong partnerships with internal teams, stakeholders, and subject matter experts, including those in In Business Control, Legal, Compliance, Risk, and Product and Marketing. The position requires a proactive approach to risk management, emphasizing the cultivation of a robust risk and controls culture within the organization. Key responsibilities include serving as the Operating in Control (OIC) Co-Champion for Cobrand Acquisitions, implementing a best-in-class Risk & Controls dashboard, maintaining audit readiness, and ensuring timely responses to regulatory inquiries. The individual will also be tasked with identifying manual processes, assessing risks, and advocating for systemic solutions to enhance operational efficiency. Staying informed about evolving control requirements and mitigating sales practice risks will be essential to the role, as will the ability to escalate issues and implement sustainable solutions in collaboration with Cobrand Partners.

Responsibilities

  • Serve as Operating in Control (OIC) Co-Champion for Cobrand Acquisitions, ensuring streamlined accountability and processes to facilitate the OIC agenda.
  • Implement best in class Risk & Controls dashboard/reporting to update leadership team.
  • Understand how marketing works across the Acquisitions & Digital Sales Transformation organization to develop sustainable preventative and detective control solutions.
  • Review existing marketing controls for effectiveness and simplification.
  • Maintain ongoing audit/exam readiness and respond timely to inquiries from reviewers with high quality walkthroughs and artifacts.
  • Prioritize and execute against all assigned regulatory commitments such as consent order requirements.
  • Identify manual processes, appropriately assess corresponding risks and champion for systemic solutions.
  • Stay abreast of evolving control requirements for person-to-person marketing channels and ensure that sales practices risks are appropriately mitigated.
  • Escalate issues in a timely manner and identify and implement sustainable solutions in partnership with Cobrand Partners.
  • Cultivate risk management practices across the organization and champion a best-in-class risk and controls culture.
  • Deliver against Citi's regulatory transformation commitments and amplify process and control excellence to drive towards frictionless and radical simplification.

Requirements

  • 6-10 years of experience in Financial Services Marketing with a focus on Risk Management and Compliance/Control preferred.
  • Track record of advanced project management skills, and exceptional communication/influencing and presentation skills.
  • Demonstrated prioritization skills and ability to manage multiple tasks/projects at once.
  • Ability to step into role and pick up programs and projects mid-stream and manage them to completion.

Nice-to-haves

  • Master's degree preferred.

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
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