CO/Data Center Operations Technician

TEKsystems - New York, NY

Full-time - Entry Level

New York, NY

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Central Office/Data Center Operations Technician role involves supporting a major IT client in the NYC/NJ area by ensuring the installation and maintenance of infrastructure across multiple sites. The technician will be responsible for troubleshooting, hardware replacement, and maintaining organized systems to ensure seamless operations.

Responsibilities

• Diagnose and resolve technical issues to maintain optimal system performance.
• Manage Return Merchandise Authorizations efficiently.
• Replace faulty hardware components to ensure system reliability.
• Perform power cycling procedures to reset and troubleshoot equipment.
• Trace and manage cabling to maintain organized and functional systems.
• Handle shipping and logistics for equipment and parts.
• Conduct regular audits to ensure compliance and system integrity.
• Manage RISC and ERAD processes effectively.
• Maintain a clean and organized work environment, including cage cleaning and spare cabinet tidiness.
• Manage inventory and ensure accurate labeling of equipment.

Requirements

• Experience with Central Office or Data Center operations.
• Strong troubleshooting and smart hands experience.
• Equipment maintenance expertise.
• Familiarity with rack and stack procedures.

Nice-to-haves

• Reliable and presentable.

Benefits

• Rental vehicle prepaid
• Parking and gas reimbursed.