CO/Data Center Operations Technician

$72,800 - $83,200/Yr

TEKsystems - New York, NY

Full-time - Entry Level

New York, NY

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The CO/Data Center Operations Technician role involves supporting a major IT client in the NYC/NJ area by ensuring the installation and maintenance of infrastructure across multiple sites. The technician will be responsible for troubleshooting technical issues, managing hardware replacements, and maintaining organized systems to ensure seamless operations.

Responsibilities

• Diagnose and resolve technical issues to maintain optimal system performance.
• Manage Return Merchandise Authorizations efficiently.
• Replace faulty hardware components to ensure system reliability.
• Perform power cycling procedures to reset and troubleshoot equipment.
• Trace and manage cabling to maintain organized and functional systems.
• Handle shipping and logistics for equipment and parts.
• Conduct regular audits to ensure compliance and system integrity.
• Manage RISC and ERAD processes effectively.
• Maintain a clean and organized work environment, including cage cleaning and spare cabinet tidiness.
• Manage inventory and ensure accurate labeling of equipment.

Requirements

• Experience in Data Center operations or Central Office environments.
• Strong troubleshooting skills and smart hands experience.
• Expertise in equipment maintenance.
• Familiarity with rack and stack procedures.

Nice-to-haves

• Reliable and presentable demeanor.

Benefits

• Rental vehicle prepaid
• Parking and gas reimbursed