Co-op, In-Flight Services Program Integration Project Coordinator (Spring 2025)

Delta Air Lines - Atlanta, GA

Full-time - Intern

Atlanta, GA

Air Transportation

About the position

The Project Manager CO-OP will play a crucial role in supporting and contributing to various business projects and initiatives within the In-Flight Services (IFS) program at Delta Air Lines. This position offers an opportunity to work collaboratively with cross-functional teams and gain practical experience in a fast-paced and dynamic environment. The ideal candidate should possess strong communication skills, a willingness to learn, and a desire to make a positive impact on the customer and employee experience. This opportunity provides valuable hands-on experience in project coordination and communication within a dynamic business environment. The CO-OP will have the chance to learn from and contribute to a diverse team while gaining exposure to the field of Project Management. In this role, the CO-OP will assist in identifying, researching, and planning continuous improvement efforts across IFS program execution. They will support data sourcing, research, and trend analysis to identify opportunities for innovation and improvement. Collaboration with team members will be essential to contribute to the development and execution of strategies and initiatives. The CO-OP will provide support in generating ideas and recommendations focused on enhancing the Flight Attendant (FA) experience. Working closely with cross-functional teams will enhance effectiveness, efficiency, and organizational alignment. The CO-OP will also assist in organizing and facilitating meetings to communicate project plans, goals, and progress, and contribute to regular status reports and updates for stakeholders and sponsors. Additionally, they will support the creation of presentations and data-driven reports.

Responsibilities

• Assist in identifying, researching, and planning continuous improvement efforts across IFS program execution.
• Support data sourcing, research, and trend analysis to identify opportunities for innovation and improvement.
• Collaborate with team members to contribute to the development and execution of strategies and initiatives.
• Provide support in generating ideas and recommendations focused on enhancing the FA experience.
• Work closely with cross-functional teams to enhance effectiveness, efficiency, and organizational alignment.
• Assist in organizing and facilitating meetings to communicate project plans, goals, and progress.
• Contribute to regular status reports and updates for stakeholders and sponsors.
• Support the creation of presentations and data-driven reports.

Requirements

• Undergraduate students in pursuit of a bachelor's degree in business or related field.
• Possesses excellent problem-solving skills, able to collaborate effectively with PMO team members.
• Proficient in using PC software, including Microsoft Excel, Word, and PowerPoint.
• Smartsheet and Power BI experience a plus.
• Exhibits a drive for results and takes ownership of assigned tasks and responsibilities.
• Detailed-oriented, with the ability to meet deadlines and effectively manage time.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.

Nice-to-haves

• Ability to tackle multiple projects at once, adhering to different timelines and working with many cross-functional partners to ensure alignment and consistency within each project.
• Ability to develop effective presentations that help tell a story and present an idea/recommendation to leaders in an efficient and effective manner.
• Desire to learn leadership techniques and best practices in problem-solving and conflict resolution to enable innovation and progress on difficult-to-solve challenges.

Benefits

• Hands-on experience in project coordination and communication.
• Exposure to the field of Project Management.
• Opportunity to work collaboratively with cross-functional teams.