Fontainebleau Las Vegas - Las Vegas, NV

posted 3 days ago

Full-time
Las Vegas, NV

About the position

The Cocktail Server at Fontainebleau Las Vegas is responsible for delivering exceptional customer experiences by serving a variety of beverages to casino guests. This role requires a warm personality, attention to detail, and the ability to anticipate guest needs to create a welcoming atmosphere. The server must ensure timely and accurate service while adhering to health and safety guidelines.

Responsibilities

  • Greet casino guests in a friendly and professional manner, creating a welcoming atmosphere.
  • Take beverage orders accurately and efficiently, ensuring guest preferences and special requests are noted.
  • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and presentation guidelines.
  • Maintain a thorough understanding of the casino's drink menu and provide recommendations to guests.
  • Monitor guests' alcohol consumption and behavior, adhering to responsible service guidelines.
  • Anticipate guests' needs and respond promptly to requests.
  • Maintain a clean and organized section, free from empty glasses and trash.
  • Collaborate with other members, including bartenders and casino staff, to ensure smooth operations.
  • Adhere to all health, safety, and sanitation guidelines.
  • Attend mandatory training sessions and meetings to stay updated on casino policies and procedures.
  • Participate in promotional events and special activities.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or equivalent required.
  • Previous experience as a cocktail server or in a similar guest-facing role preferred.
  • Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service.
  • Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests.
  • Strong communication skills to interact effectively with guests and members in a fast-paced environment.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.

Benefits

  • Competitive hourly wage of $15.30
  • Opportunities for career development and upward mobility
  • Inclusive work environment that values diversity and belonging
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