Cocktail Server

$34,736 - $34,736/Yr

Angel Of The Winds Casino Resort - Arlington, WA

Full-time - Entry Level

Arlington, WA

About the position

The Cocktail Server at Angel of the Winds Casino Resort is responsible for providing exceptional guest service in a fast-paced lounge environment. This role involves taking beverage orders, serving drinks, and ensuring a clean and stocked work area while adhering to company standards and guidelines for alcohol service.

Responsibilities

• Takes guests' alcoholic and non-alcoholic beverage orders and collects payment accurately.
• Serves and refills non-alcoholic beverages to guests.
• Communicates menu offerings to guests as applicable.
• Provides service of alcohol within the guidelines set forth by the MAST training program.
• Operates, balances, and reconciles cash till and Point of Sales (POS) system as trained.
• Ensures all work stations are stocked, neat, clean, and sanitary.
• Attends mandatory department meetings and trainings.
• Completes all side work in a timely and satisfactory manner.
• Obtains and restocks supplies as needed.
• Performs other duties as assigned.

Requirements

• Exceptional guest service skills required.
• Must be at least 18 years of age.
• Six months to a year related work experience and/or training; or equivalent combination of education and experience.
• Prior experience as a cocktail server preferred.
• Prior experience working in a lounge, bar, or tavern environment desired.
• Must be customer service oriented with excellent verbal and written communication skills.
• Ability to multi-task and work independently.
• Ability to maintain professional, courteous, and effective working relationships.

Nice-to-haves

• Prior experience working in a lounge, bar, or tavern environment desired.

Benefits

• Starting wage of $16.70/hr.
• Opportunities for training and development.
• Flexible scheduling for nights, weekends, and holidays.