Actionlink - Charlotte, NC

posted 2 months ago

Part-time - Entry Level
Charlotte, NC
Professional, Scientific, and Technical Services

About the position

The Coffee Sales Advisor is a part-time role focused on representing Nespresso and showcasing their premium coffee machines in retail environments. The advisor will engage customers through live demonstrations, share product knowledge, and promote the brand's commitment to sustainability. This position is ideal for coffee enthusiasts who enjoy interacting with customers and driving sales through exceptional service and product expertise.

Responsibilities

  • Exude enthusiasm and passion for the Nespresso brand at all times.
  • Provide customers with the full Nespresso experience that includes coffee tastings, engaging machine demonstrations, and recommending product solutions that cater to customers' specific flavor preferences.
  • Increase product sales and machine registrations through best-in-class demos, knowledge of products, and coffee expertise.
  • End demo speeches using positive sales closing techniques and conveying Nespresso's sustainability and recycling credentials.
  • Train store associates to communicate Nespresso information with confidence.
  • Operate the Nespresso Trade Mobile Application to register machine purchases and coffee orders.
  • Maintain tasting table/demo area in accordance with proper hygiene requirements and visual standards.
  • Ensure demo machines are clean and functional.
  • Establish positive professional connections with store leaders and associates.
  • Participate in required program training sessions and team conference calls.
  • Complete surveys with feedback and pictures after each shift.

Requirements

  • Retail, sales, or training related experience.
  • Enthusiast of coffee related beverages.
  • Previous food demonstration experience a plus!
  • Engaging attitude with superior interpersonal skills.
  • Comfortable presenting to individuals and groups.

Nice-to-haves

  • Experience in food or beverage sales.
  • Knowledge of coffee brewing techniques.

Benefits

  • 401(k) matching
  • Paid time off
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