Collection and Credit Analyst

Samuels & Son Seafood Co - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

Merchant Wholesalers, Nondurable Goods

About the position

The Collections and Credit Analyst at Samuels & Son Seafood is responsible for managing accounts receivable, ensuring timely payments from customers, and maintaining strong customer relationships. This role involves monitoring overdue accounts, contacting customers for payment collection, and managing the credit application process. The ideal candidate will possess excellent communication skills and a strong customer service orientation, while also being detail-oriented and organized.

Responsibilities

• Monitor accounts receivable and identify overdue accounts.
• Contact customers with overdue accounts to collect payments or negotiate payment plans.
• Resolve customer billing concerns and secure accounts receivable delinquency with good customer service.
• Maintain records of contacts and payments collected from delinquent account customers.
• Submit necessary documents such as statements, invoices, and credit memos upon request.
• Identify issues contributing to account delinquency and discuss them with management.
• Oversee the proper maintenance of account master data and account set-up.
• Evaluate creditworthiness of customers by analyzing credit reports and assigning appropriate credit limits.

Requirements

• Proficient in MS Office suite or similar software.
• Excellent organizational skills and attention to detail.
• Ability to operate general office equipment.
• Experience in a fast-paced environment.
• Two or more years of experience in business to business (B2B) collections.
• Ability to multi-task.