Collection/Customer Service - 302

$30,160 - $34,840/Yr

Sun Loan Company - Harlingen, TX

Full-time - Entry Level

Harlingen, TX

101-250 employees

Credit Intermediation and Related Activities

About the position

The Customer Service/Collections Loan Specialist position at Sun Loan Company involves interacting with customers to provide financial solutions, process loans, and manage collections. This role is essential in helping customers rebuild their credit and offers opportunities for career growth and bonuses based on performance.

Responsibilities

• Assess customer's loan needs and provide valuable solutions.
• Process new loans and manage communication regarding account status.
• Execute collection calls on overdue accounts.
• Generate new sales leads through marketing and community networking.

Requirements

• Entry-level experience in loan processing or customer service.
• Strong communication skills, both in-person and over the phone.
• Goal-driven and eager to learn about consumer finance.

Nice-to-haves

• Experience in sales or customer service roles.
• Familiarity with financial products and services.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching