Doorworks - Elmwood Park, NJ
posted 3 months ago
At Door Works Inc (DWI), we pride ourselves on our commitment to excellence and our dedication to providing top-notch services to our clients. We are currently seeking a detail-oriented and experienced Collections / Accounts Receivable Specialist to join our dynamic finance team. The Collections / Accounts Receivable Specialist will be responsible for managing and collecting all outstanding accounts receivable from clients, ensuring timely payment and accurate record-keeping. This role requires excellent communication skills, a proactive approach to problem-solving, and the ability to maintain professional relationships with clients. In this position, you will monitor and manage accounts receivable balances, conduct regular follow-ups with clients on outstanding invoices via phone, email, and mail, and negotiate payment arrangements while resolving billing issues. You will also maintain accurate and up-to-date client account records, prepare and distribute accounts receivable reports to management, and collaborate with other departments to resolve discrepancies and improve collections processes. Providing excellent customer service to clients while ensuring timely collections is a key aspect of this role.