Collections / Accounts Receivable Specialist

$46,800 - $62,400/Yr

Doorworks - Elmwood Park, NJ

Full-time - Mid Level

Remote - Elmwood Park, NJ

Specialty Trade Contractors

About the position

At Door Works Inc (DWI), we pride ourselves on our commitment to excellence and our dedication to providing top-notch services to our clients. We are currently seeking a detail-oriented and experienced Collections / Accounts Receivable Specialist to join our dynamic finance team. The Collections / Accounts Receivable Specialist will be responsible for managing and collecting all outstanding accounts receivable from clients, ensuring timely payment and accurate record-keeping. This role requires excellent communication skills, a proactive approach to problem-solving, and the ability to maintain professional relationships with clients. In this position, you will monitor and manage accounts receivable balances, conduct regular follow-ups with clients on outstanding invoices via phone, email, and mail, and negotiate payment arrangements while resolving billing issues. You will also maintain accurate and up-to-date client account records, prepare and distribute accounts receivable reports to management, and collaborate with other departments to resolve discrepancies and improve collections processes. Providing excellent customer service to clients while ensuring timely collections is a key aspect of this role.

Responsibilities

• Monitor and manage accounts receivable balances.
• Conduct regular follow-up with clients on outstanding invoices via phone, email, and mail.
• Negotiate payment arrangements and resolve billing issues.
• Maintain accurate and up-to-date client account records.
• Prepare and distribute accounts receivable reports to management.
• Collaborate with other departments to resolve discrepancies and improve collections processes.
• Provide excellent customer service to clients while ensuring timely collections.

Requirements

• Bachelor's degree in Finance, Accounting, or related field preferred.
• Minimum of 2 years of experience in collections or accounts receivable.
• Strong understanding of accounting principles and accounts receivable processes.
• Excellent communication and negotiation skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience with QuickBooks or similar accounting software is a plus.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• On-the-job training
• Work from home
• Vision insurance
• 401(k) matching
• Opportunities for advancement
• Life insurance
• Paid sick time