Collections/Accounts Receivable

$31,200 - $31,200/Yr

Black Diamond Pest Control - Jeffersonville, IN

Full-time

Jeffersonville, IN

Administrative and Support Services

About the position

This full-time position is responsible for collecting on past due accounts, answering customers' account questions, receiving funds via checks, cash, and credit cards, correctly posting payments to customer accounts, and processing month-end statement billing. The ideal candidate is upbeat, polite, detail-oriented, organized, able to multitask, and comfortable in a fast-paced work environment. At Black Diamond, we believe it is important to establish long-lasting relationships with each of our customers. Our office personnel play an important role in this! We value continuous refinement in the workplace, which is why all job roles include on-the-job training and annual evaluations.

Responsibilities

• Collect on past due accounts
• Answer customers' account questions
• Receive funds via checks, cash, and credit cards
• Correctly post payments to customer accounts
• Process month-end statement billing

Requirements

• Customer service skills
• Strong math skills
• Professional phone etiquette and proper grammar
• Ability to perform multiple tasks at the same time
• Detail-oriented and proficient organization

Nice-to-haves

• Customer service experience
• Previously held a role with accounts receivable
• Previous experience with multi-line phones and paging systems

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with a company matching program
• Immediate paid time off
• Paid holidays
• Full-service kitchen with free snacks and drinks