Collector I

$41,600 - $41,600/Yr

General Revenue Corporation - Mason, OH

Full-time - Entry Level

Remote - Mason, OH

101-250 employees

Administrative and Support Services

About the position

The Collector I position at General Revenue Corporation (GRC) is a remote role focused on ethical debt collection. The company seeks experienced collectors who embody integrity, compassion, and respect, aiming to provide high-quality service to clients. GRC is recognized as one of the top three best places to work in collections, offering competitive pay, a bonus structure, and a comprehensive benefits package.

Responsibilities

• Achieve assigned goals specified by line of business/paper
• Make the required number of phone calls daily and negotiate the best possible arrangements
• Profile debtors and obtain financial information
• Perform skip tracing to locate debtors
• Maintain accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications

Requirements

• Must have 5 (plus) years of 3rd party collections experience
• Collection management experience is a plus
• Must know federal/state laws and regulations (i.e., FDCPA, FCRA, TCPA, etc.)
• Required education: High School Diploma/GED
• Ability to work independently and manage time effectively
• Ability to perform data entry using multiple computer databases
• After the offer is accepted, must provide proof of landline and Internet service(s) before equipment is shipped to a residence

Nice-to-haves

• Customer service experience: 5 years (Preferred)

Benefits

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Referral program
• Vision insurance
• Work from home