Tennessee Board of Regents - Memphis, TN
posted 2 months ago
Full-time - Entry Level
Memphis, TN
Educational Services
About the position
The College Work Study Program at Southwest Tennessee Community College seeks front desk workers for its Academic Support Center. This role is essential in managing a high-volume tutoring program, assisting students across various academic disciplines, and ensuring smooth operations at the tutoring center. The position is designed for registered students who qualify for Federal Work Study, providing them with an opportunity to gain work experience while supporting their peers in academic success.
Responsibilities
- Greeting students as they come into the center and checking them in
- Managing in-person, virtual, and paper review sessions on behalf of tutors
- Answering the phone, responding to voicemails, and monitoring online requests
- Performing data entry, preparing reports, and other administrative tasks as needed
- Making phone calls, sending emails, or other contact requests as needed
- Answering questions from students, tutees, tutors, or staff on behalf of the tutoring center
Requirements
- Must be a registered student of Southwest Tennessee Community College
- Approval for Federal Work Study is required
- Strong computer skills in Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Nice-to-haves
- Bilingual: English/Spanish
- Experience with Zoom or other web-conferencing platforms, or a willingness to learn
Benefits
- Flexible scheduling
- Professional development opportunities
- Access to college resources and facilities
